Tidio
FREEMIUMCustomer Support
Tidio is an AI-powered chat platform for e-commerce with Lyro AI, a conversational bot that handles customer queries, tracks orders, processes refunds, and qualifies leads — all without human intervention.
Best for
- E-commerce customer support
- Lead qualification
- Order tracking automation
- Small business live chat
How to get started
- 1
Install Tidio at tidio.com by pasting a snippet on your site.
- 2
Enable Lyro AI and connect your FAQ — it learns common questions automatically.
- 3
Set escalation rules so complex queries route to live agents.